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Payment, Shipping & Returns

Payments

TreatQueen.com accepts payments from these credit cards: Visa, MasterCard, American Express and Discovery.​ Payment is required at time of purchase.

 

SHIPPING​

TreatQueen.com ships via UPS Ground using real-time shipping rates, which will be displayed at checkout. Most orders placed before 2 PM EST, Monday through Friday, will ship the same day.

At this time, we do not offer international shipping.

 

 

RETURN POLICY

Customers are responsible for reviewing the full product description before making a purchase.

 

Damaged Items
Damaged items may be returned within 14 days of delivery for a store credit or replacement of the same item or a comparable item. We will cover the cost of return shipping and provide a prepaid return label. Replacement items will also ship at no additional cost.

 

Non-Perishable Returns
Unopened, non-perishable items in their original packaging may be returned within 14 days for store credit. Return shipping costs are the responsibility of the customer.

 

Return Form
To initiate a return, click the button below to complete the return request form.

 

Final Sale Items

All sale items and wholesale orders are final sale and not eligible for return or exchange.

Credit Cards Accepted
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